Hempstead City Hall: 1125 Austin Street || Hempstead, TX 77445 || Phone: (979) 826-2486 || Fax: (979) 826-6703

Commercial Services

Establishing a New Commercial Account/Service 

  • Customer(s) are required to fill out an application (available at City Hall)
  • Building must pass building Inspection (See one of the Building Inspectors)
  • A copy of Lease Agreement or Proof of Ownership needed
  • A deposit is required
  • Commercial deposit is $500 (five hundred dollars) or two and one-half (21/2) times the amount of the estimated bill, cash only. A letter of credit from a bank may be accepted in lieu of deposit when the deposit required is over $1000 (one thousand dollars).
  • No checks are accepted for commercial deposits, cash only.
  • This deposit is retained by the City and will be applied to the final bill.
  • No partial payment is accepted for deposit and no one can guarantee another person's deposit.
  • Refunds and/or final bills will be issued to customers after disconnect form is completed and finalized.
  • Final bills or refunds will be available after 1:00 p.m. on Friday's
  • If you disconnect on Thursday after 4:30 p.m. or anytime on Friday. Your refund or final bill will not be available for pickup or mail the following Friday, after 1:00 p.m.

All payments are due by the (10th) of every month, unless the 10th falls on a weekend. Then it will be the following Monday. Penalties are applied on the 11th, 12th or 13th.

  • Late Notices are (red and white) and are sent to all customers who have not paid before the due date.
  • Late Notices have the cut-off date.
  • Please pay or make arrangements to pay prior to cut-off date.
  • Once cutoffs are updated by system - customer must pay bill in full, including all fees before reinstating.
  • To restore services, (cutoffs/non-payments occurs) - customer must pay balance, of bill in full, including accumulated fees, with cash, money order, cashier's check, credit or debit (an additional 5% fee is added when using your credit or debit cards).


To Hempstead

The City of Hempstead is located 50 miles west of Downtown Houston, Texas and also located near strong academic institutions such as Prairie View A&M University, Texas A&M University, and Blinn College. While visiting the City of Hempstead, do not hesitate to stop and enjoy a mixture of the foods from Italian to Bar-B-Que. Be sure and try one of our really sweet and juicy watermelons, very sure to please! We look forward to you visiting our City.

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